Check-in guide for Trois Ore Residences and Green Earth Bistro

Welcome to Trois Ore Residences and Green Earth Bistro. To check in, Upon arrival, proceed to the front desk, present your identification and booking confirmation, provide payment information, receive your room key access card, and then proceed to your assigned room to settle in.

Key steps for a hotel check-in:

1. Approach the front desk: Go to the reception area and inform the staff you are checking in.
2. Provide identification: Present a government-issued ID that matches your reservation name.
3. Confirm booking: Show your booking confirmation (either printed or on your phone).
4. Payment details: Provide your credit card or preferred payment method for the stay (per adventure you haven’t paid for the booking via the Trip.com website).
5. Room assignment: The staff will assign you a room and provide your room key or access card.
6. Luggage assistance: If needed, request help with your luggage to be taken to your room.
7. Room inspection: Once in your room, check for cleanliness, functioning amenities, and any potential issues.

Important points to remember:

Check-in time:

•  Be aware of the hotel’s designated check-in time to avoid potential waiting periods.

Early check-in:

• If you need to check in earlier than the standard time, inquire about availability and potential fees for early check-in.

Special requests:

• If you have any specific requests (e.g., extra pillows, a quiet room), mention them during check-in.

Hotel policies:

• Familiarize yourself with the hotel’s policies regarding things like cancellation, pet policies, and guest amenities.